Refund Policy

Last Updated: December 2024

30-Day Money-Back Guarantee

We stand behind the quality of our courses. If you're not satisfied with your purchase, we offer a 30-day money-back guarantee on all course purchases.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• Request the refund within 30 days of your original purchase date
• Provide a brief explanation of why the course didn't meet your expectations
• Have accessed less than 50% of the course content

How to Request a Refund

To request a refund:

1. Contact our support team at support@jonathanyarwoodgolf.com
2. Include your purchase date and order information
3. Provide a brief explanation of your request

We will review your request and respond within 2-3 business days. If approved, refunds are processed to your original payment method within 5-10 business days.

Non-Refundable Situations

Refunds will not be issued in the following situations:

• Requests made after the 30-day window
• More than 50% of the course content has been accessed
• Account has been suspended or terminated for violating our Terms of Service
• You've already received a refund for the same course previously

Bundle Purchases

If you purchase a bundle of courses, refunds apply to the entire bundle only. Partial refunds for individual courses within a bundle are not available.

Promotional Offers and Discounts

Courses purchased during promotional periods or with discount codes are subject to the same refund policy. Refunds will be issued for the amount actually paid, not the original pre-discount price.

Subscription Services

If we offer subscription services in the future, cancellations and refunds for subscriptions will be handled according to the subscription-specific terms provided at the time of purchase.

Technical Issues

If you experience technical issues preventing you from accessing course content, please contact support first. We will work to resolve technical problems before processing any refund requests related to technical difficulties.

Refund Processing Time

Once a refund is approved, please allow 5-10 business days for the refund to appear in your account. Processing times may vary depending on your payment provider and financial institution.

Access After Refund

Once a refund is processed, your access to the course will be immediately revoked. You will no longer be able to access course materials, videos, or downloadable content.

Dispute Resolution

If you disagree with a refund decision, you may request a review by contacting support@jonathanyarwoodgolf.com. We will conduct a secondary review and provide a final decision within 5 business days.

Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your purchase is subject to the refund policy in effect at the time of purchase.

Questions

If you have questions about our refund policy or need assistance with a refund request, please contact us at support@jonathanyarwoodgolf.com.